Recently we had an removal enquiry from a lady who was moving house. In itself this seems fairly straight forward, however the lady was moving from a 3 bedroom house in Sheffield to a 1 bedroom flat in a high rise apartment block.
The lady obviously had a lot of items from her house which she couldn't take to her new flat and also a lot of her items would be quite large for her downsized new home. She was also not sure what items she would like to keep and what to get rid of so she didn't want to throw any items away just yet.
Before the actual move date we also checked the new high rise flat she was moving to and although there was a lift, it would be a tight squeeze to get her items in.
To help the lady's house move go as smooth as possible we had to go above and beyond any normal man and van service, which is something we quite often do for our customer.
To protect the ladies wardrobes and also to make sure they would fit into the flat lift we dismantled the wardrobes and packed the securely.
Luckily for the customer she came to the right man and van company as we are also a removals and storage company so have premises to store items in. We offered the lady a discount on storing her items that she didn't immediately want to move into the flat.
Prior to the removal date we had given the customer tips on how best to pack her items so as the minimise the risk of damage. We also provided boxes so the customer didn't have to go hunting around for the right boxes to use.
Some items were too big for the lift so as part of the removal service two of the G Man with a Van lads even carried some items all the way up the stairs to the flat.
The biggest worry to the customer was that she might throw some items away that she might later regret. However with G-Man with a Van also storing some items the customer can now take her time to settle into her new flat before making a decision on what items to keep.
We also re-constructed the wardrobes for the customer and she was delighted with how we got everything safely into her high rise flat.
She was so happy she even passed our details onto a friend who we will also be doing a removal and storage job for.